Shipping policy
Shipping Policy
Last updated: June 2, 2026
Graziaa is committed to ensuring that your orders are delivered to you in a timely and efficient manner. Below, you will find detailed information about our shipping policies.
Order Processing
We strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email that will allow you to monitor the status of your shipment.
Domestic Shipping — United States
The following shipping options are available for domestic orders within the United States:
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard/Free | 3–7 business days | Free |
| Expedited | 2–4 business days | Calculated at checkout |
| Express | 1–2 business days | Calculated at checkout |
International Shipping
For international orders, please allow 7–21 business days for delivery. It is the customer's responsibility to pay any applicable customs or duties that may be assessed on their order. Graziaa is not responsible for any delays or issues that may arise due to customs clearance.
Order Tracking
Once your order has been dispatched, you will receive a tracking email that will allow you to monitor the status of your shipment. You can use this tracking information to stay up-to-date on the delivery of your order.
Lost or Damaged Shipments
In the event that your order is lost or damaged during shipping, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged item(s), if applicable. This will help us to quickly resolve the issue and provide a suitable solution.
Contact Us
If you have any questions or concerns about our shipping policies, please don't hesitate to contact us at support@graziaa.shop. We are always happy to help and will respond to your email as soon as possible.