Shipping policy

Shipping Policy

Last updated: June 2, 2026

Graziaa is committed to ensuring that your orders are delivered to you in a timely and efficient manner. Below, you will find detailed information about our shipping policies.

Order Processing

We strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email that will allow you to monitor the status of your shipment.

Domestic Shipping — United States

The following shipping options are available for domestic orders within the United States:

Shipping Method Delivery Time Cost
Standard/Free 3–7 business days Free
Expedited 2–4 business days Calculated at checkout
Express 1–2 business days Calculated at checkout

International Shipping

For international orders, please allow 7–21 business days for delivery. It is the customer's responsibility to pay any applicable customs or duties that may be assessed on their order. Graziaa is not responsible for any delays or issues that may arise due to customs clearance.

Order Tracking

Once your order has been dispatched, you will receive a tracking email that will allow you to monitor the status of your shipment. You can use this tracking information to stay up-to-date on the delivery of your order.

Lost or Damaged Shipments

In the event that your order is lost or damaged during shipping, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged item(s), if applicable. This will help us to quickly resolve the issue and provide a suitable solution.

Contact Us

If you have any questions or concerns about our shipping policies, please don't hesitate to contact us at support@graziaa.shop. We are always happy to help and will respond to your email as soon as possible.